- Are you licensed? Ask for the NC General Contractor license number. Verify it at nclbgc.org.
- What is your insurance coverage? Liability minimum $1M, plus worker's comp.
- How deep do you drive pilings? The right answer is "to refusal," not a number of feet.
- What hardware do you use? 316 stainless on the saltwater side is the only correct answer.
- Will you provide an itemized estimate? Every board, fastener, and piling listed.
- Do you handle CAMA permits in-house? Yes, with permit fees billed at cost.
- Can I see three references in my county? A builder with no local refs is a red flag.
- What is your workmanship warranty? One year minimum, written.
The 8 questions
Red flags
- No NC GC license, or one in a different name than the company
- "Lumber and hardware" lumped as a single line item
- Reluctance to specify piling depth in writing
- "Galvanized is fine" on saltwater-side hardware
- Cash-only deposit requests above 25%
- Refusal to provide local references
- No written warranty